By securely accessing your computer remotely, our team be able to investigate your issues as if they were sitting at your desk and in over 90% of cases will be able to find and implement a fix immediately.
WHAT ARE THE BENEFITS OF USING REMOTE SUPPORT SERVICE?
The biggest benefit is its ease of use and efficiency. If you have a problem or request arise you would most likely want it solved as soon as possible.
Using remote support we can start fixing your website issues instantly. As soon as you download and run our remote support program, we can connect – and see what you see on your PC screen.
We provide every client with a training manual customised for their own website, covering all aspects of day-to-day updating and maintaining of the website through the browser-based management interface. This training is complemented by either onsite or remote (via TeamViewer) training for designated individuals so that many future updates can be made without recourse to further web development consultancy.